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Privacy Policy

Privacy Policy for FurniMesh services.

Privacy Policy

Last updated: January 29, 2025

This Privacy Policy describes how FurniMesh ("we", "us", or "our") collects, uses, and protects your personal information when you use our service at https://furnimesh.com (the "Service").

1. Information Collection

We collect several types of information for various purposes to provide and improve our Service to you:

1.1. Personal Data

  • Account information (name, email address)
  • Payment information (processed by secure third-party payment processors)
  • Uploaded images and generated 3D models
  • Usage data and analytics

1.2. Usage Data

We collect information about how the Service is accessed and used, including:

  • Computer's Internet Protocol address
  • Browser type and version
  • Pages of our Service that you visit
  • Time and date of your visit
  • Time spent on those pages
  • Unique device identifiers

2. Use of Data

We use the collected data for various purposes:

  • To provide and maintain our Service
  • To process your 2D to 3D model conversions
  • To manage your account and subscription
  • To notify you about changes to our Service
  • To provide customer support
  • To detect, prevent and address technical issues
  • To analyze and improve our Service

3. Data Storage and Retention

3.1. Storage Period

  • We retain your personal data and generated content for 5 years
  • We reserve the right to modify this retention period at any time
  • You may request deletion of your data before the retention period expires

3.2. Data Security

  • We implement appropriate technical and organizational measures to protect your data
  • Private models receive additional security measures to ensure confidentiality
  • We regularly review and update our security practices

4. GDPR Compliance

As per the General Data Protection Regulation (GDPR), we ensure that your personal data is:

  • Processed lawfully, fairly, and transparently
  • Collected for specified, explicit, and legitimate purposes
  • Adequate, relevant, and limited to what is necessary
  • Accurate and kept up to date
  • Kept for no longer than necessary
  • Processed securely and protected against unauthorized access

4.1. Your Rights

Under GDPR, you have the following rights:

  • Right to access your personal data
  • Right to rectify inaccurate personal data
  • Right to erase your personal data ("right to be forgotten")
  • Right to restrict processing of your personal data
  • Right to data portability
  • Right to object to processing of your personal data
  • Right to withdraw consent

To exercise any of these rights, please contact us through our website.

5. Data Sharing and Third Parties

5.1. Third-Party Service Providers

We only share your personal data with third parties for payment processing purposes. These providers are:

  • Bound by contractual obligations to protect your personal information
  • Only permitted to use your data for specified purposes
  • Required to implement appropriate security measures

5.2. Legal Requirements

We may disclose your personal information if required by law or in response to valid requests from public authorities.

6. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable law.

7. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Children's Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: Website: https://furnimesh.com/contact